We’re here for the little things
A little help.
Shopping should feel personal. Here are a few things to know—and you can always ask us directly.
Finding & ordering your piece
How do I order?
Choose your piece and its size or color, then add it to your bag. When you’re ready, select Secure checkout to complete your purchase through Shopify. You’ll review shipping, taxes and your final total before paying.
Are the prices final?
Product prices and availability come directly from L&G’s Shopify store. Shipping, applicable taxes and any checkout discounts are shown in the final total before you pay.
Is everything in the photograph included?
Please refer to the product’s title, description and selected option for what is included. Product photos come from our Shopify catalog. If a photo shows more than one piece and you’re unsure, ask us before ordering.
Can you help me choose a gift?
Of course. Tell us who you’re choosing for, what they love and your budget. We’ll help you find something that feels personal.
Shipping & visiting us
Do you ship outside Miami?
Yes, nationwide shipping is available. Enter your address in checkout to see the available shipping methods and their prices before you pay.
Can I pick up my pieces?
Online pickup is not currently offered at checkout. You can visit us at Miracle Marketplace, Level 3, 3301 Coral Way, Miami, or contact the family to discuss shopping in person.
When will my order arrive?
Delivery depends on your location and the shipping method selected at checkout. Contact L&G if you need a piece for a particular date or have a question about processing time.
Returns, exchanges & care
What is the return or exchange policy?
Please ask L&G to confirm the terms that apply to your exact purchase before you order, including any custom pieces. The family will explain the options directly.
How should I look after my jewelry?
Store your pieces separately, keep them dry and put them on after applying perfume or lotions. Care needs depend on the materials; ask us for guidance for your specific piece.
Can you repair a piece I already own?
Send clear photographs or bring your jewelry to the kiosk. We’ll assess the piece and confirm whether a repair is possible, along with the cost and timing.
Your saved favorites & bag
Where are my favorites saved?
Favorites are saved in this browser’s local storage. Your bag is stored with Shopify and linked to this browser by an essential cookie. Clearing your browser’s site data removes access to those saved selections on this device.
Where do I enter payment and delivery details?
Enter them in Shopify’s secure checkout, not in an Instagram message. Adding to your bag does not place an order or charge you. You review and confirm payment in checkout.